Firmex
4.4/5
4.8/5
-/5
About Firmex
Firmex virtual data room is a reliable online platform through which confidential documents can be shared. It’s a user-friendly web-based VDR solution founded in 2006 with headquarters in Toronto, Ontario, Canada.
Firmex virtual data rooms offer small companies and corporations an adaptive interface perfect for multiple project types. It’s a provider that allows large-scale collaboration, offers world-class data safety, supports complex data protection scenarios, and helps with the rapid success of most deals efficiently.
Statistics show that the Firmex company is now serving more than 140,000 organizations. Organizations that have trusted Firmex secure data rooms with their deals work in various industries, including investment banks, pharmaceuticals, law firms, government, funds and private equity, oil, and gas business, infrastructure, renewable energy, biotechnology, and mining. All these companies and institutions exchange their files using the platform for regulatory compliance, financial transactions, litigation, M&A, due diligence, procurement, corporate governance, etc.
Finally, it’s noteworthy that the provider has confirmed its ability to sustain a competitive advantage and enhance performance by being awarded The Most Admired Corporate Cultures award in Canada.Check out our comprehensive Firmex data room review and find out if this virtual data room fits you in terms of features, cost, and technical support.
Document security features
A Firmex virtual data room adopts strong data protection features, using a layered approach to ensure the safety and confidentiality of company documents. With this, users can trust reliable systems and protocols that work efficiently together for the protection of confidential data.
Firmex data room offers four layers of protection — each is built within another for optimal and continuous protection of the VDR environment. One of these layers is protecting the document. Security is a priority, and as such, a Firmex virtual data room is designed to protect every file. This provider’s software allows users to control, monitor, or terminate any user’s access to any document.
Some Firmex virtual data room features that keep sensitive files and folders safe include:
- customizable document permissions – to control who can see and access a document and for how long
- advanced DRM – to protect documents against offline leaks by disabling the save, print, copy, and share functions
- secure file viewer – to view documents from a specific computer and IP address
- document expiry – to set expiry dates and time limits for document access
- redaction – to hide and protect personally identifiable information before sharing with external parties
Moreover, data encryption is another way to keep all documents safe. Firmex encrypts every data transmission over a public network using a TLS (TLS 1.2) connection. With this, the integrity and confidentiality of uploaded data are effectively ensured. Additionally, it stores data at rest in Amazon S3, which uses AWS-KMS-managed keys.
Collaboration and document management
The Firmex data room offers many functions, including access control, document indexing, secure data storage, collaboration, and audit trail. To ensure that documents are well-managed, Firmex introduced two-factor authentication, email upload, user access management, and a drag-and-drop feature.
Users can implement the software’s versioning feature to organize new documents. Firmex virtual data rooms also come with the “View As” feature, allowing the preview of data rooms while double-checking data protection settings. Other modules of Firmex include document sharing and File Send.
Customer support
Firmex runs a technical support service that truly cares about its customers. In addition to providing technical assistance during regular business hours, live support is available 24/7/365 to facilitate more deals.
The Firmex support team is composed of technical experts. They are committed, knowledgeable individuals ready to help right from the start. The team is multilingual, offering guidance in English, Spanish, German, and French. Furthermore, Firmex services are GDPR-compliant and support users through any stage of a deal.
Additional features
Some extra beneficial features include Q&A, single sign-on, and digital rights management.
- The Q&A module makes answering questions easy. Users can manage, route, and answer large volumes of questions quickly.
- Single sign-on (SSO) is a feature that helps secure user entry and access. With SSO and identity providers admins can easily restrict and control access to their virtual data room.
- With digital rights management (DRM), admins can lock documents, restrict printing, saving, or viewing, and apply watermarks, thus taking control over the data they share.
Pricing plans
Firmex data room pricing is custom. The custom plan comes with numerous helpful features.
Its pricing details include a single-use data room (one-time fee) and a multiple-use subscription (annual fixed price). Firmex advises customers to opt for longer-term, particularly annual packages, to take advantage of more flexible pricing and conditions.
Potential customers are encouraged to contact a Firmex sales representative for a customized quote. Unfortunately, this virtual data room provider does not offer a free trial, and thus, customers can’t test the software before buying it. Anyway, the average Firmex data room review for price states that this solution is cost-effective relative to other providers.
Compare TOP-3 VDR leaders
- 24/7 chat support
- 30-second response time
- 8 levels of access
- 25+ file formats
- 15 languages support
- Search with OCR
- Advanced Q&A module
- No
- 24/7 live support
- 4 levels of access
- AI-redaction tool
- Multi-format support
- 8 languages support
- Advanced Q&A
- No bulk user invitation
- 24/7 live support
- Different levels of access
- Multi-format support
- Advanced Q&A
- No project managers
- No multilingual interface
- No auto-indexing
